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Home » Voip Solutions » IVR Development

IVR Development

IVR development is a component of an IVR project where a programming team is assembled and assigned tasks to compete the creation of an automated phone answering program. IVR technology allows a phone caller to interact with the phone system without operator intervention. Whether your IVR application is simple or complex, VoipSolution can design and program your calling campaign quickly and have your campaign in production within days. 
By using a combination of IVR and Web interfaces, our customers are realizing benefits every day for applications such as the following:

  • Banking transactions
  • Telephone access to orders shipped
  • Locating a local vendor for a magazine advertisement
  • Service Ticket management
  • Union voting and surveys
  • Radio station telephone promotions.

Here are the basic steps and functions that are performed by our experienced management and development team:

  • IVR Consulting - Initial IVR application feasibility study
  • IVR Design - Create a design specification of the application
  • IVR Development - Organize a development team and assign tasks
  • IVR Programming - Perform actual coding of the IVR application
  • IVR Testing - Test the IVR application prior to going live
  • IVR Implementation - install the IVR program in a live environment
  • IVR Management - maintain and enhance the ongoing IVR program

Digium Card Integration:

 

Digium offers a growing lineup of telephony and digital interface devices for the Linux platform. These devices share innovative design and small form factors, making them ideal for high density solutions.
Support for T1, E1, J1, and popular signaling options such as ISDN PRI
We have specialization to integrate PRI/BRI/Analog Line integration with open source asterisk to setup IPPBX, Domestic and International Call center.

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